Have you ever thought “I spend half my time as a therapist in my deals!” or wondered "What the (bleep) is going on?!?" when a conversation goes off the rails and you wish you knew how to get things back on track? Come along on a fascinating journey inside the mind of your client without losing yours.
You'll be amazed to learn:
* What's really going on under the surface when clients resist your advice
* How to recognize and defuse the most common emotional landmines that cause things to blow up unexpectedly
* As a bonus, you may just understand how to navigate with grace that exasperating argument you always seem to have with your spouse!