Page 11 - Demo
P. 11
Darren McKnightDirector, CFO & Business ConsultingForvis MazarsFunctional workstreams like HR, IT, finance, operations, communications, and others should develop detailed plans aligned to strategic priorities. These include milestones, risks, resources, and contingency plans. Communication strategies are created to help ensure employees, customers, and stakeholders receive consistent, transparent information throughout the process.Scenario planning, dependency mapping, and frequent checkpoints allow the IMO to identify issues early and adjust plans proactively.Preparing Functional WorkstreamsIntegration efforts are driven by functional workstreams (the %u201cengine%u201d) and rely on strong leadership and early alignment to be effective. Workstream leads should be identified early in order for them to have the authority and understanding to help make informed decisions.Each workstream includes a tailored plan with activities, timelines, risks, and escalation paths. It is important to note, however, that cross functional alignment is the most critical component. Teams often underestimate how their decisions affect other areas.During one integration project, for example, a mapping workshop revealed that the planned system migration of IT conflicted directly with HR%u2019s onboarding updates. Several similar overlaps ended up emerging and had those issues gone unaddressed, it would have delayed readiness by weeks. Once discovered, the teams collaborated to re-sequence activities and avoid any disruptions. This experience highlighted the importance of cross functional visibility and shared planning.Identifying quick wins like combining benefits or reducing duplicative vendor contracts can help drive early progress and reinforce the value of integration. Developing a Day One PlaybookA Day One playbook acts as a blueprint on how an organization will transition on the first day of combined operations, outlining system access, organizational announcements, customer communications, and regulatory requirements.The playbook ensures that each team knows what must happen, who is responsible, and how activities must be sequenced. Escalation protocols are also defined to manage unexpected issues quickly.Consistent communication is central to the playbook. Employees and customers are often anxious on Day One, and well timed messaging can reduce uncertainty and build confidence.

